‘Denise Silber, the founder of Doctors 2.0 Event Consultancy, sat down with PharmaComms.tv during the Frontiers Health 2019 Conference in Berlin to discuss the opportunities she see’s for the healthcare industry to become more holistic in it’s approach to patient-centricity.

Denise Silber is the founder of Doctors 2.0 Event Consultancy, who work closely with healthcare and medical events to make their content more cutting edge and engaging through digital health topics, patient keynotes, start-up challenges. Denise is also preparing the launch of VRForHealth, with a co-founder, a resource for VR Therapy for phobias, depression, and rehabilitation.’

The post Interview of Denise Silber at #FrontiersHealth #FH19 #VirtualReality #VR appeared first on Doctors 2.0.

While I, of course, am not these patients, the role I had led me to feel the weight of someone else’s experience, as I never have. I felt like a vessel through which the emotion was passing. You will hopefully note this, when you watch the video.

• The session began with an overview in English, of patient-centered care by a physician from the Geneva University Hospitals, Dr Thomas Agaritsas. For our French viewers, I think you will also understand DrAgaritsas. He uses slides and he speaks clearly.  Thomas referred very favorably to the BMJ article “Let the patient-revolution begin” and “Why we revolt” by Dr Victor Montori and clearly embraces patient partnership at the university hospital.  He also told of the meetings organized at the Geneva University Hospitals, to enable professionals and patients to discuss shared-decision making and to help change the culture.
• At 23 minutes approximately, we hear from the first patient, François Velen, who speaks about his very challenging experience with hospital-associated infection following a minor operation. His testimonial is in French, but I translate his comments to English, after each pause. Next we hear from Melissa Rudolf about her experience with patient partnership. This is a video within the video,. And thirdly, at around minute 39, we hear from François Lugeon who had a heart transplant and must now follow a strict protocol to avoid exposure to infection. He also presents his testimonial in French and I again translated to English, after each pause.
• At minute 47, I explained the pink socks concept of gifting something to people doing good and gave the socks to the patients. The last ten minutes include questions to the panelists including Vanessa Carter who had, the day before, “brought the house down” in plenary with her testimony.

Please take the time to watch this wonderful session.

Denise Silber

The post Watch Patient Testimonials from #PatientIncluded #ICPIC2019 appeared first on Doctors 2.0.

(left to right) Denise Silber, Hila Azadzoy, Raquel Correia, Larisa Kryuchokova, Anne Seubert, Benjamin Suhr

The Conference The topic is essential, and so I proposed to Frontiers Health conference on November 15-16 in Berlin,  the following session on “patient-centricity” in order to explore where we are and the state of best practices.

Definitions FYI, while there is no formal agreement on patient-centricity, the NIH  defines patient-centered care as  “health care that establishes a partnership among practitioners, patients, and their families (when appropriate) to ensure that decisions respect patients’ wants, needs and preferences and solicit patients’ input on the education and support they need to make decisions and participate in their own care.”

The Diversity of our Speakers: I will be joined by a super group of people, all working to improve healthcare for patients.  Our panel includes people born on three continents, bringing seven nationalities to the table. We represent experience as patients, physicians, and managers involved in industry, start-ups, consulting.

The Interactivity of Our Session We shall introduce the session with our respective problem-solving activities in healthcare and then involve the audience in discussion and defining best practices. We will hear from Benjamin Suhr (Coloplast)  about patient-centricity practices in industry, from Hila Azadzoy (Ada Health) and Larisa Kryuchkova (Uvisio) about how start-ups are contributing to patient-centricity,  from Raquel Correia about emergency medicine and general practice, from Anne Seubert (Brands and Places) and myself, Denise Silber (Doctors 2.0 & You) about how our services respectively in bar camps and clinician congresses promote the role of the patient.

Discount code FH20ABDS

Some Insights from our Speakers

by alphabetical order

Hila Azadzoy (Ada Health) “We believe that the future of healthcare will be driven by the individual and there must be a shift in knowledge and power toward the ‘patient. By leveraging the power of technology with human medical expertise, Ada is enabling millions of people around the world to have actionable health insights at their fingertips- tailored to their needs, language, and regardless of location or resources.”

Raquel Correia (Physician)  “The patient journey in the ER is one of a kind. Patients who have been in an ER could provide feedback and help design new pathways and improve care. Every healthcare worker should, in a way or another, experience the ER as a patient. There is nothing as powerful as that to be able to spot what can be improved.”

Larisa Kryuchkova (Uvisio) “As in any startup, there are ups and downs as we advance on the market. But I am totally inspired and re-assured, after the focus groups and interviews and, as well, the spontaneous conversations with patients, that my vision as a patient start-up founder makes sense and that we are creating something that will really help others. This is the best part of my work!   

Anne Seubert (Brands and Places) “We all know that to understand someone you have to listen closely. But if you really want to understand someone you have to go on eyelevel and walk a mile in their shoes. If you want to immerse in the patients perspective  of living with a chronic condition and learn about how patients talk about, think about and feel about their condition a barcamp is the opportunity to listen, connect and foster community and collaborative wisdom amongst all of you. Ass the participants create the program it is relevant to each of them – and to you.”

Denise Silber (Doctors 2.0 & You) “We cannot underestimate the role of physicians in promoting patient-centricity. At Frontiers Health, I will speak of the importance of introducing “patient-includedness” at clinician congresses, and the work of Doctors 2.0 & You in this regard. These congresses are an important, little-used tool to bring about physician engagement as regards patient-centricity.”

The post Patientcentricity @ Frontiers Health, Berlin – Nov. 15, 2018 appeared first on Doctors 2.0.